Refund policy

We do not offer refunds or replacements. This means we do not offer refunds or replacements for products are damaged during shipping, die before planting, rot in the ground, don't grow once planted, are stunted, don't bloom, exhibit disease, etc. All sales are final.

Packaging Errors: Open the packaging and inspect your tubers immediately. Make sure you received the correct amount and the correct varieties. If your order is incorrect (missing or wrong varieties), you must contact us within seven days and we will correct the order. After seven days all sales are final, no refunds/replacements will be issued for incorrect orders after seven days.

Storage Loss Before Shipping: Loss of tubers during storage is common, especially for certain varieties. We do our best to undersell our stock of tubers. However, it is possible that between the time you purchase and the time we begin shipping, tubers may rot in our storage. If that happens, we will notify you and refund the purchase price of the tuber that is no longer available. If you ordered other varieties, they will ship as expected. If you did not order any other varieties, your shipping fee will also be refunded. We are able to offer the option of replacement variety.

Loss During Shipping: We do not offer replacements or refunds for orders lost or damaged during shipping.